- Please note that this is a pre-order purchase. Item will be released in Japan in November and it will reach Singapore within 2-6 months. Kindly place order only if you are comfortable with the terms and conditions.
- Pre-order sales cannot be cancelled after each successful transaction. The item will be shipped to you immediately once it reaches Rilakkuma Shop. If you purchase any pre-order item together with existing stocks, the package will be delivered in a combined package. In another words, the items will be shipped out when all items are ready in the store. If you’d like to receive the existing items first, please make 2 separate orders. Should there be any excess shipping fee paid, we will be refunding the excess after mail.
- In the event when items are OUT OF STOCK and/or if the items do not reach us within 6 months, we will be refunding you the full paid amount.